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FAQ

  • Orders cannot be canceled once they are placed.
  • If you have a promo code, please make sure you enter the code before checking out. We will not be able to apply a promo code once the order is placed, cancel the order, or offer a refund.
  • Orders process and ship within 2-3 business days.
  • Shipping rates are calculated at checkout based on the products weight.
  • We currently only ship to U.S. addresses.
  • Local pickup is available in Mesa, Arizona.
  • We are not responsible for lost or stolen packages. If your package arrives damaged, please email us within 24 hours at hello@shoprubybloom.com