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Return & Exchange Info

We stand by our products and want you to be completely satisfied. If your question is not answered below please feel free to reach out to us at and we will get back to you within 24 hours (Monday-Friday).

We offer store credit for returns only. Orders are eligible for a return if the items are received back to RUBY BLOOM within 14 days of the customer receiving the product. We do not issue refunds for returns or exchanges. Merchandise must be returned in original condition with original tags still attached. Shipping charges will not be credited for returns. Once we have processed your return you will receive an email with your store credit. Please allow 3 business days to process your return. 


Where do I send my return? 

Ruby Bloom

10463 E Sanger Ave

Mesa AZ 85212


Did you receive a damaged or wrong item? We apologize for any inconvenience this may have caused and we would be more than happy to make this right. Please email us within 7 days of delivery to

Just a Few More Details

  • Store credit does not include shipping 
  • We do not hold items for returns or exchanges 
  • Any return or exchange must be received within 14 days of receiving your package. 
  • Exact colors/pattern placement of merchandise may slightly vary on products due to lighting, photography lenses, monitor resolution, and product uniqueness. These situations do not qualify as defects and the buyer will pay return shipping if a return to our boutique is attempted.